Bulgaria

Bulgaria

General Information

Country: Bulgaria

Official language:  Bulgarian

National Association (NA):  The Bulgarian E-commerce Association

Currency:  Bulgarian lev

Overview of  Bulgarian e-commerce statistics

Online shoppers: 1.1 mn

Average spending per online shopper: €262

E-commerce growth in 2016: 14.0%

Standard VAT-rate: 20%

Bulgarian  Online Population

Bulgaria’s population  is of of 7.2 million people, of which 60% uses the internet. 1.1  million of these internet users shop online.  The most popular product is clothing and, as regards to the services, it is  flight tickets and accomodation.

Bulgarian  e-commerce

The B2C  e-commerce turnover represents in 2016 €342 million and the total share of e-commerce in retail is 1.3%. The VAT-rate in  Bulgaria is  20%.

National Association

Bulgarian E-commerce Association

The mission of the Bulgarian E-commerce Association is to be a strong voice for the e-commerce sector in Bulgaria. To achieve this, the Bulgarian E-commerce Association has set up initiatives to build consumer confidence in e-commerce, create and validate professional and ethical customer service standards, improve the efficiency of logistics services and improve protection and security in online shopping and payments. To achieve this, it plans to implement a national and European Trustmark scheme.

Become a member!

Becoming a member of the Bulgarian E-commerce Association has several advantages:

  1. Free access to the European and Global B2C Ecommerce Light reports
  2. Participation in all activities, events and conferences
  3. Legal texts secure against written warnings / legal advice / legal representation
  4. Authentic customer reviews
  5. Visible trust mark incl. buyer´s protection