e-Logistics Directors from all over Europe have gained inspiration during the Ecommerce Europe e-Logistics Expert Group meeting at the distribution center of Vente-Privée in Lyon. These recurring on-site Ecommerce Europe e-Logistics Expert Groups – chaired by Stéphane Tomczak – are unique opportunities for logistics directors from European merchants to meet together in order to share best practices and to discuss concrete action plans in their operations.
In-depth insight in a major European e-logistics operation
With 3 million unique visitors on its website per day and a presence in 8 European countries, Vente-Privée runs one of the biggest cross-border logistics operations in Europe. Vente-Privée has 160,000 m² of warehouses in France, Germany, Spain and Italy and shipped 60 million products in 17 million parcels in 2013. At their biggest warehouse, based in Lyon, the e-Logistics Community gained a unique in-depth insight in the daily processes and strategies that make this enormous operation possible for Vente-Privée.
Sharing tips and tricks
However, Vente-Privée was not the only company providing an insight in its e-logistics undertakings. Participants from (very) large and small online shops from Germany, Spain, France, the Netherlands, Greece and other countries had an open discussion about problems they face in cross-border delivery, and moreover shared tips and tricks on how to overcome some of these. There were also many barriers mentioned that are impossible to tackle for merchants, such as transparency in delivery options (including track & trace) and the quality and pricing of service without large volumes.
Ecommerce Europe e-Logistics platform
Ecommerce Europe is in constant dialogue with the European policy makers who have made it a priority to bring more competition in the European parcel delivery market, and will discuss in further detail the concrete problems put forward by its e-Logistics community. Next to this, Ecommerce Europe is together with its e-Logistics community also developing a web platform which will bring online merchants and delivery service providers together to create more transparency in the market. This platform is planned to be rolled out in early 2016.
How to join
The Ecommerce Europe e-Logistics Community is open to logistics directors from companies which are a member of Ecommerce Europe – either directly or through one of its national associations. The Community meets at on-site expert meetings in different European countries several times a year. If you are interested in participating in the activities, please contact Team Brussels.