Every country has its own social habits and rules. Therefore, when doing business in a foreign country, you should be aware of the DOs and DON’Ts of that particular nation. Below, you will find some general tips and tricks that might help you when expanding to or starting a business in Spain.
When you establish an online business in Spain, be sure to adapt your e-commerce platform to the local requirements. Make sure that the Look & Feel appeals to Spaniards, that the website is properly translated into Spanish, that you possess the right local trust certificates and legal documents, that your customer services comprise native speakers, and that you are locally present.
Another important tip is that you should always be punctual. If you are to be late, it is best to notify those you are meeting of your delay and provide a good reason for it.
Finally, do not expect English to be widely spoken. More often than not, the language of business is Spanish. However, big companies may conduct business meetings in both Spanish and English. It is best to enquire ahead of time to find out if an interpreter will be needed so that you can be prepared.
This is all revealed by the latest report on B2C e-commerce in Southern Europe by Ecommerce Europe. Ecommerce Europe is the European umbrella organization for online retailers. Figures in Ecommerce Europe reports are based on the Global Online Measurement Standard for B2C E-commerce (GOMSEC). Ecommerce Europe also published comprehensive Regional Reports on B2C E-commerce in Central Europe, Eastern Europe, Northern Europe and Western Europe. All the reports are powered by GfK, GlobalCollect, Informatica, RichRelevance and Salesupply.
Free downloads available now
Would you like to find out more about e-commerce in Southern Europe? The free light versions of our Regional Reports can be downloaded via www.ecommerce-europe.eu and the abstract of the Southern European B2C E-commerce report, for instance, can be downloaded here.
Full reports are also available:
European B2C E-commerce Report 2014: €1,950
5 European regional reports 2014: €790 per report (including Infographics and in-depth Country Profiles)
Western European Report:
Belgium, France, Ireland, Netherlands and United Kingdom
Central European Report:
Austria, Czech Republic, Germany, Hungary, Poland and Switzerland
Southern European Report:
Greece, Italy, Portugal, Spain and Turkey
Northern European Report:
Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden
Eastern European Report:
Romania, Russia and Ukraine
All European reports (5 regional reports + European Report): €2,950
When you become a company member or business partner of Ecommerce Europe, you will receive the reports for free. For more information on this, please go to www.ecommerce-europe.eu