The global postal network decided on its future direction at its 26th UPU Congress in Istanbul 2016; the EU’s programme to overcome x-border hurdles in ecommerce and parcel delivery is underway; retail is pushing for a multi-stakeholder and multi-pipeline model: NOW, all wider stakeholders agreed on technical specifications for “Interfaces for cross-border parcels in Europe”. It is time to put the established framework conditions into operation.
During the last 2 ½ years we – experts from Postal Administrations, CEP Services, online retailers, manufacturers, entrepreneurs, marketers, the European Commission – have all understood that the Internet of Things is changing cost structures, and with it the business models of services which currently support the value chain in the delivery of goods and services to create an Internet of Parcels, based on cyber-physical systems1.
- First mile & last mile demand for delivering goods and services is changing:
- The current value chain can be broken down into its constituent – and exchangeable – components (regionally, nationally and globally); and
- Senders are increasingly aware that boundaries are dissolving between the means of production, regions and labour forces, so that shipping costs might even be lower for sending goods from abroad than posting them domestically;
- Recipients are becoming actively involved in shaping the last mile according to their preferences creating dynamic personal “delivery IDs” and replacing the old, analogue postal delivery address.
For the full PDF of the paper, please click here.