Ecommerce Europe Trustmark

European cross-border e-commerce protection for consumers.

The Ecommerce Europe Trustmark stimulates cross-border e-commerce through better protection for consumers and merchants by establishing one European set of rules and by ensuring clear communication of these rules.

  • More than 10,000 online shops with national trustmark
  • Developed in continuous dialogue with consumer organisations
See trustmark homepage

Shop safely

Feel safe and secure buying from online shops with our recognized trustmark.

Constant checks

Online shops are checked for compliance regularly in order to keep the trustmark.

How it works

The Ecommerce Europe Trustmark protects you when you make a purchase through an online shop in another EU country.

If you see the Ecommerce Europe Trustmark on the website of an online shop you are visiting, it means that the company has made a commitment to work in compliance with the Ecommerce Europe Code of Conduct, guaranteeing ethical standards in the digital marketplace.

For more information, click on the banner below.

See trustmark homepage

National Ecommerce Associations

Ecommerce Europe welcomes National Associations that are involved on a non-for-profit basis with the promotion of the interests of e-commerce/online distance selling (to consumers) and that are based in a Member State of the European Union, an EFTA country or in a country in the process of applying for EU membership.

Ecommerce Europe distinguishes between full membership and membership for associations. Full association members are fee paying national associations with voting rights while member associations are national associations who are full members of an established European association.

Become a member