Brussels Office

Rue d’Arlon 69-71
B-1040 Brussels (Belgium)

Tel.: +32 (0) 2 502 31 34
Monday-Friday 9:00 – 18:00 hrs (GMT+1)


E-Commerce Reports

For more information about our reports, facts and figures please contact: .


Sign up for the Press list by filling out the form here!

You can also call our Brussels office or send an email to

Consumers | Complaints handling

Are you a consumer and do you have a complaint about an Ecommerce Europe (or affiliated national trustmark) certified online shop? Please check our Complaints Handling Procedure.