• 09.45 – 10.30 Registration: coffee and tea
• 10.30 – 11.00 Part I: Is the digital internal market progressing?
The EU celebrated the 20th anniversary of the internal market in 2012. How is the digital internal market progressing meanwhile? Several institutions and initiatives try to solve the regulatory burdens for cross-border Ecommerce but are they being successful? Is the EU enough aligned in the global context and to what extend do we need streamlining the EU regulatory framework with those of other continents? What about the Consumer Rights Directive and the Common European Sales Law? How to create a level playing field?
Opening welcome: Marc Lolivier
Panel:
Contribution by
Irena RIVIÈRE-OSIPOV (DG Connect, Policy officer)
Contribution by
Tim OOSTERBAAN (Intrastores.com, CEO)
Questions & discussion
• 11.45 – 12.15
Coffee break
• 12.15 – 13.15 Part II: Ecommerce Europe – Presentation of position and recommendations
The Data Protection Regulation has the ambition to protect the 500 million EU citizen’s privacy regardless the location of their data. How does the ePrivacy fit into this? To what extend are merchants in the future able to make a consumer profile and make personalized offers. Is there a right balance between protection of personal data and the proper functioning of the EU internal market? How about the Directive on Cookies?
Presentation Ecommerce Europe position paper sustainable growth of E-commerce in Europe
Panel:
Moderation by
Wytze RUSSCHEN (Ecommerce Europe)
Contribution by
Marc LOLIVIER (Ecommerce Europe)
Contribution by
Ursula PACHL (BEUC, Deputy Director)
Questions & discussion
• 13.15 – 13.45
Wrapping up, conclusions and follow up by Marc Lolivier (Ecommerce Europe)
• 13.45 – 15.00 Lunch
• 15.00 – 16.30 Workshop: Building trust for both consumers and the industry
Going cross-border or even global is easily said but not easily done. How can you be successful although Europe has 27 countries, multiple languages and is not yet fully harmonized? What obstacles does a merchant have to take into account and how can they be overcome? What can make a difference? Does a Trustmark help or is it better to rely on good service and peer reviews? How do DPR, Directive on Cookies and CRD fit into the trust building?
Panel:
Contribution by
Irena RIVIÈRE-OSIPOV (DG Connect, Policy officer)
Contribution by
Ursula PACHL (BEUC, Deputy Director)
Contribution by
Marc LOLIVIER (Ecommerce Europe)
• 17.30 – 19.30
Outside terrace of Café Veranda in Hotel Arts (ground floor)
Global Ecommerce Summit welcome reception open for preconference attendees